Returned package, I am the seller | Community Mentor Help

sadu118 · 2025-11-19T20:38:41.546000Z

Good eveningI’m a seller, and having had a lot of problems with shipments to Germany by tracked letter, I decided to send by Colissimo with signature so I wouldn’t have any more problems Except that on the last sale the buyer wasn’t there and even the pickup deadline has passed and the buyer didn’t show up to collect their parcel, it’s incredible to order something only to end up putting us in a bad situation.. To this day the parcel is being sent back to me, the seller, that is, me..How does it work because I paid the €16 for Colissimo and if the buyer opens a dispute for item not received because many people use this method to get refunded 😟I end up losing everything basically, can someone help me, thank you very much 🙏

Discussions

Returned package, I am the seller | Community Mentor Help | eBay France