Ordered, charged but not delivered | Community Mentor Help

qchtj_30 · 2023-09-29T13:44:10.675000Z

Hello, My son placed an order with the seller Betterlife-2010, for a "1pcs 456583 new connector vacuum pump" on 20/08/2023 for an amount of €19.74 He received an order number, item number, tracking number for a delivery (exact delivery address) scheduled between 20 and 22/09/2023 He was charged an amount of €23.69 He received an email from the seller (including eBay's terms and conditions) to find out whether he was satisfied with the item, but you can only reply "satisfied with the item received or not satisfied with the item received" Also, when we go to his eBay account, there is no trace of the order or the item in his history... how do you contact eBay when the order number is wrong? Thank you

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Ordered, charged but not delivered | Community Mentor Help | eBay France