eBay order via Global Shipping stuck or lost?

Question

Hello everyone, I could use a hand.   I won an auction on eBay a few days ago. The seller, based in the UK, shipped my purchase via Pitney Bowes as part of the Global Shipping program.   On 15/07, I received an email from Royal Mail informing me that my order would be delivered on 16/07. The tracking number shown in the email was different from the one displayed on eBay, but since numbers sometimes change when the parcel changes carrier, and I wasn’t expecting any other parcel from the...

mimi_la_miss · Accepted Answer

Hello, I got a reply from the seller, who confirmed that I needed to ignore the Royal Mail email. It was simply saying that my parcel had arrived at the Lichfield shipping center.However, I’m quite surprised by the shipping times via Pitney Bowes.Having lived in London for five years, I regularly sent parcels to France, and Royal Mail never took that long.To this day, my parcel hasn’t even left the United Kingdom yet.