Order placed over 10 days ago and package never received | Community Mentor Help

midam63 · 2025-07-21T20:26:52.558000Z

Hello, I’m writing to you because I placed an order on July 7 and made the payment.The seller was supposed to send me my order by green letter with tracking number (La Poste); the latest delivery deadline was July 15 and we are currently on July 20 and I have no tracking number that would allow me to follow the progress of my order and that would prove to me that the letter was sent as the seller certified on multiple occasions; however, I still have not received my order, still no tracking number and on top of that I no longer get any response from the seller when I send him a message!I am almost sure I got scammed!I reported to eBay that I had not received my order the day after the deadline, but now what should I do to get a refund since I no longer get any response from the seller and can’t get eBay to step in to resolve my problem!Thank you for your help and your messages

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Order placed over 10 days ago and package never received | Community Mentor Help | eBay France