Order never received and no action possible | Community Mentor Help

graficjooz · 2026-02-04T14:48:18.045000Z

I placed an order on January 14 with a seller who never shipped the package. I was supposed to receive the item by January 21 at the latest. So I messaged him on January 22 because he still hadn't shipped the package. Then I saw that he wasn't reliable; in the end, this seller has no items in his shop and only signed up very recently. I then closed the discussion on January 23 (fatal mistake apparently), which means I no longer have any options. I did pay for the order on January 14 and since then I have been trying to get a refund, but the Ebay system is blocking me, it says: " You have closed this request. No further action is required on your part." Thanks for your advice.

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Order never received and no action possible | Community Mentor Help | eBay France