order no. 26-13411-11559 | Community Mentor Help

dicmass0 · 2025-09-23T18:01:18.170000Z

I am contacting you regarding a dispute concerning order no. 26-13411-11559.To date, the seller has not provided a return label. In his exchanges via the platform, he acknowledged that the item listed for sale (a turbocharger) had never been tested. However, the product is defective and does not work properly.In accordance with the applicable legal provisions regarding the sale of non-conforming goods, I cannot be held responsible for covering the return costs. These are the seller’s responsibility, since the delivered item is defective or does not match the description.I am therefore requesting your intervention so that the product can be returned as soon as possible and the refund process can be initiated.Thank you in advance for the attention you give to my request, and I remain at your disposal for any further information.Kind regards,

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order no. 26-13411-11559 | Community Mentor Help | eBay France