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N'com order [Deleted] not received
Summary: antointorre-37 reported a problem with an order not received, where he was charged more than expected and is not getting the refund he wants from the seller. Despite attempts to discuss it, the problem persists. Another participant suggested following the claims procedure on the site and advised antointorre-37 to be careful when reviewing transactions to avoid misunderstandings with sellers.
order for 82 euros Free home delivery N'com [Removed] when I paid I was charged 85.50 euros I don't know if that's normal after that I never received the package, or where did they send the order, I am retired and nobody delivered to the house. I am in contact with the seller, even he doesn't know where the package is I am asking for a refund of the item, but the seller doesn't want to. No dialogue is possible with him, please contact the seller on your platform and put an end to this conflict .
Thank you for your response and your feedback.
koalagris
Mentor7 months agoThis is a forum between users...
You need to follow the procedure provided in cases like this:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135
P.S.: be careful with the feedback you leave (system misunderstanding?), you always give neutral feedback (gray dot) with glowing comments instead of a positive one (green dot); besides being inconsistent, that doesn't encourage sellers to do business with you...