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Order not received twice
Summary: grego-antio expressed concerns about two orders that were not delivered consecutively and contacted the seller for an explanation. They are waiting for a response from the seller, who previously blamed the loss of the packages on routing issues. *miss-tigri* suggests checking with the seller and the carrier, especially by asking for a tracking number, and advises against placing a third order.
Hello, I ordered an item last week that never arrived, this order was canceled and I was refunded, I tried to place the order again number [Référence] but this order still hasn't arrived, the seller claimed with the first order, which did arrive, that the packages get lost in transit at the post office. You can understand, of course, I don't mind but that it can happen once but twice in a row. That seems very strange. I sent a message to the seller. I hope to hear back soon with an explanation, I had never ordered on your site before. I don't know much about it, but I would like a response from you to know what you think about all this, while waiting for your reply, kind regards, avoue
*miss-tigri*
Mentor2 years agoHello
Only the seller and the carrier can provide you with an explanation.. Did he actually send it?
Did he give you a tracking number? If so, check with the post office..
What’s for sure is that I won’t be doing it a third time 😉