Order not received but refund refused | Community Mentor Help

brerol_10 · 2024-01-08T17:45:06.934000Z

I ordered a book on eBay on December 26. eBay told me it would be delivered on January 4. I went to the Relay point on January 6 and was told that my order had arrived on December 29 and had been sent back. I asked the seller and eBay for a refund, saying that I had not been notified on December 29. The seller Velipages replied that he would refund me if I changed my negative rating, which is blackmail. And eBay refused to refund me, arguing that my order had been delivered. So I consider myself robbed by the seller and eBay, who are passing the buck to Mondial Relay, which tells me it is not their fault. I don't see what I can do.

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