order marked paid in my eBay, but it isn't. | Community Mentor Help

0_fil_du_temps* · 2026-02-28T08:49:45.012000Z

Hello, a buyer sent me a purchase offer that I accepted. He didn't pay despite several reminders. Then one morning in my eBay I see the item marked as paid, ship the item. Except I didn't receive an email confirming this payment. I went to check my pending payments in my seller account: nothing. I called eBay, which confirmed that the item had not been paid for. It's impossible to cancel the sale because the item is still marked as paid. So I have to wait for customer service to take care of it. In the meantime, the bad buyer is threatening me with a bad rating.... Just to warn beginners that this can happen, always check before shipping. Have a good day everyone

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order marked paid in my eBay, but it isn't. | Community Mentor Help | eBay France