Paid order not found
I ordered, paid for, and received my order, but I can’t get an invoice, and in the history it says "order not found"
3 comments
I ordered, paid for, and received my order, but I can’t get an invoice, and in the history it says "order not found"
koalagris
Mentor2 years agomost likely a purchase made as a visitor (without being logged into your account):
https://www.ebay.fr/help/buying/paying-items/acheter-sans-tre-inscrit?id=4035&st=3&pos=2&query=Acheter%20sans%20%C3%AAtre%20inscrit%20&intent=achat%20sans%20%C3%AAtre%20inscrit&lucenceai=lucenceai&docId=HELP1147
didie_95
OP2 years agoWhat a pain!
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koalagris
Mentor2 years agoOnly a professional seller can issue you an invoice; if yours is one, contact them via eBay messaging and remind them of the transaction reference.
If it’s a private seller, you won’t get anything other than the purchase confirmation email.