Paid order but not showing up on my eBay account | Community Mentor Help

madonnaline63 · 2026-04-19T21:01:24.872000Z

Good evening, I bought an item via Buy It Now around 6:40 p.m. I completed the purchase right away through PayPal. Once the payment was made, PayPal redirected me to my eBay account, but my order does not appear there. However, the amount has definitely been debited from my account. About 2 hours later, I received a message from the seller asking me to complete my order. If I complete my order, I will be charged a second time. What should I do? I don't know if my first payment can be canceled, and if so, how to do it. Can you help me please?

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Paid order but not showing up on my eBay account | Community Mentor Help | eBay France