LockedDiscussion interactions are currently paused.Community Mentor HelpChevronRightIconPaid order not deliveredHello, is it normal for the seller to ask for my bank details to refund me because he can't deliver the order?sabrsouss_95View listingsPosted 2 years ago·Last reply 2 years ago See original 2 commentsComment Newest*miss-tigri*Mentor2 years agoView listingsHello If he doesn't cancel the order, you'll need to open a dispute for item not received as soon as the estimated delivery date has passed https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=7 See originalmax2661953·2 years agoView listingsGood evening, @sabrsouss_9 , That's not normal at all! He must cancel the sale and EB will refund you. See original
*miss-tigri*
Mentor2 years agoHello
If he doesn't cancel the order, you'll need to open a dispute for item not received as soon as the estimated delivery date has passed
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=7
max2661953
·2 years agoGood evening, @sabrsouss_9 ,
That's not normal at all!
He must cancel the sale and EB will refund you.