Order withdrawn by the buyer

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Hello
I sent a package via Mondial Relay
The package was picked up by the customer
I entered the tracking number on eBay, but on eBay the delivery is not valid and the funds are blocked
Thank you for your help

rodomou_0

1 View listings

Posted 10 months ago·Last reply 10 months ago

1 comment

koalagris

Mentor10 months ago

View listings

Good evening @rodomou_0

There are always delays when it comes to updating tracking info on ebay.

But anyway, since in any case, as a new seller, your funds will be held for at least 14 days:

https://www.ebay.fr/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Paiements%20bloqu%C3%A9s&intent=paiement%20bloqu%C3%A9&lucenceai=lucenceai&docId=HELP1450

Best regards