how to receive payment from a buyer
Summary: berber-shop sold an item and shipped it, but because of a delivery company error, the package was marked as returned. After refunding the buyer, the buyer eventually received the package and wants to pay for the item. lingma85 advises arranging payment directly with the buyer by check, bank transfer, or PayPal, since eBay is no longer involved after the refund. berber-shop thanks them for the advice.
hi everyone, I sold the item to a buyer and then sent it after a week. The delivery company told me that your package is being returned because there was no phone number. Then I contacted the buyer to ask him to cancel the order and I refunded his money. However, the item is still on its way to the buyer. It’s a mistake by the delivery company, the buyer received the package and wants to pay me for it, so how should I get paid? Thanks in advance
lingma85
Mentor1 year agoGood evening @berber-shop
If I understood everything correctly..
- you sold
- you shipped
- the delivery company informed you that the parcel was being sent back to you
- you refunded
BUT
- the buyer received the parcel
- he wants to compensate you ??? --->
If that’s right.. ask him how he wants to pay you----> check or bank transfer, maybe PayPal
and you sort it out between the two of you...
This mess no longer concerns eBay since you refunded...
Best regards
berber-shop
OP1 year agoBest regards