How do I contact E-Bay????? | Community Mentor Help

sbassom-0 · 2025-05-12T18:55:01.533000Z

Hello, I ordered an item from a seller and this item does not match my order. So I want to return it to the seller, with whom I was able to exchange messages, and they accept this return and the refund. The seller therefore “triggered” a return request with E-Bay... E-Bay sends me an email with a link to manage the return...a link that does not work! I’ll skip over the many connection problems on this site... it’s been 2 days that I’ve been trying to return a 12-euro item: this site is a real disaster... Who can explain to me how to contact E-Bay? I tried via their contact form...but it doesn’t recognize my order number...even though it’s real...and received from E-Bay... besides, in my account, in my purchase history, I can’t find any trace of this order...in short, total nonsense! Thanks in advance.

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