How eBay tricked me with their pro offer and "scammed" me | Community Mentor Help

Anonymous User · 2024-03-16T18:05:57.591000Z

Hello community, I’m here to explain my troubles with Ebay. February 13, 2024 I create my pro account, after some research to understand how selling on Ebay works, I received a phone call and then an email to answer various questions and to provide me with a link for the free store promotion from someone in the New Sellers support service. February 29, 2024 I take the plunge and subscribe to a basic store.I receive an email telling me about the promotions, namely free selling fees for 100 days and a free store for 6 months, which I activate via the email link. I prepare my 192 listings. March 1, 2024 I publish my 192 listings with €0 in fees Everything is going smoothly while I get my items known, but no sales. March 6, 2024 An email from eBay informs me that my account has been permanently suspended ......😨 I ask to be called back, I explain my case and they reactivate the account without giving me the reasons for the suspension. That’s where my troubles begin. My listings had disappeared, my store no longer existed.After another call I find them in the sold and unsold items hub. I select them all, the 192 listings, and relist them, and there of course disaster: they ask me for €69.12 in fees (192 x 0.36) I don’t publish and contact customer service yet again, who doesn’t understand anything and sends me back to the store creation help service. March 14, 2024I create the store a second time and so I find my store as before with the colors etc etc. So I publish the 192 listings, 5 minutes later, after checking whether it’s free, it is, so I publish with €0 in fees.I tell myself, well, that’s sorted, I’ll be able to sell.March 15, 2024I receive an email informing me that I have an invoice of €17.12 to pay on March 17, 2024 New contact with customer service to explain my situation again.I pay for the store and I have 35 listings with insertion fees because I exceed 300 listings !!!!!😡 It’s a nightmare; everyone I deal with understands but can’t do anything. March 16, 2024 A call from customer service informs me that they are going to cancel my upcoming €17.12 invoice and that they are graciously offering me the free store month until April 16, 2024. But no more 6-month free store. Conclusion: I subscribed to an offer on Ebay thanks to the free offer because I’m starting my business, for an unknown reason my account was arbitrarily suspended, I lost the initial free offer, store and fees.I can no longer benefit from the offers because I have already subscribed. I am the victim of some kind of fraud or scam by ebay.😡 I reserve the right to make a report on signal conso. Sorry for being so long-winded, but I wanted to be thorough

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