how to do it? | Community Mentor Help

laetber90 · 2024-07-15T14:37:41.679000Z

hello , i bought a batch of vinyl records 2 months ago from a seller . the package was marked as sent , so i waited , after a month the package status still hadn't moved . i called the post office with the package number and right away , they tell me it's weird because the shipping date of the package ( in germany ) is the same as the package arrival date in france . they tell me that's not normal . i want to open a dispute for a package not received but ebay tells me it's too late . so i contact the seller (who only replies after 3 messages ) he just replies : it's on the way . fifteen days ago i sent a request to the seller asking him to take care of calling the carrier because apparently if it's the carrier that's at fault , only the seller can get reimbursed ( i was counting on him being reimbursed so he could reimburse me for my purchase afterwards ) . anyway no reply from the seller , no news !! i had left negative feedback for each vinyl bought , and surprise , all those negative feedback entries disappeared ! to sum up , i paid for a batch of vinyl that never arrived , the seller doesn't help me and doesn't reply anymore and on top of that he no longer has the negative feedback. i would like to get my money back ! how can i do this please ??

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how to do it? | Community Mentor Help | eBay France