What should you do when eBay thinks we're going to ship the item when it's actually an in-person handoff | Community Mentor Help

dupondt59 · 2024-11-09T06:52:24.433000Z

Hello, I sent an offer to interested people > " minus €50 IF you can come pick up the item " A buyer immediately clicked and therefore bought my device without having the condition information ( he only has the app which is fairly "limited" ) , having his phone number in the end I was able to call him and correct eBay's mistake, the buyer will therefore indeed come pick up the device...But he cannot have the QR code nor the code ! I printed his order form in the end so he could sign it stating that I handed him the item and that it is in good working condition, on my side I will sign stating that Mr. " intel " indeed came to pick up his item. The problem is that eBay expects me to print a delivery form that cannot exist ! Nothing is planned for this case ! In the help section you only find proposals from a " robot " who has not been taught this kind of case ! Impossible to indicate that there is no delivery but an "in-person handover "! That's the big problem with " Artificial Intelligence which is rather a natural "**bleep**" in this case ! I hope I will still be paid because the buyer did pay, after all !

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What should you do when eBay thinks we're going to ship the item when it's actually an in-person handoff | Community Mentor Help | eBay France