how to reply to an email received via eBay following a purchase

Question

After a purchase, I received an email from the seller asking me to delay the shipment because of the holidays. I can't reply to them. How do I do it?

francexpressdeal · Accepted Answer

@boi9941    you say: "I can't reply to him."   What do you mean? How are you proceeding exactly and at what point are you having a problem?   Are you getting an error message?