Account permanently blocked, I want to cancel my orders but I would be penalized. What should I do? | Community Mentor Help

collector_treasures · 2023-09-12T12:08:26.344000Z

Hello, My account was permanently restricted after I made a few sales that I haven't shipped yet. My payout timeframe changed from instant to 60 days (that's what they said), but I saw online that they could take 180 days or more. This doesn't match the conditions under which I sold my items. Unfortunately, the only cancellation options I have left are all penalizing. I asked eBay's security team customer service, and they told me that since I'm the one refusing the new conditions imposed on eBay because of my restriction, I'm the one in the wrong. Is there anyone else I can escalate this to? Am I in the wrong? Are there any solutions?

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Account permanently blocked, I want to cancel my orders but I would be penalized. What should I do? | Community Mentor Help | eBay France