Professional account displayed as individual seller in search results | Community Mentor Help

tbl-tech · 2025-02-05T16:24:34.152000Z

Hello everyone, I have a professional eBay account, but in search results, my listings appear as if I were a private seller instead of a professional one. When buyers click on my listings, my business information displays correctly, but in search, it seems to be a private account. This has been going on for more than six months, and eBay still hasn’t fixed the issue. It affects my sales and my visibility. What I’ve tried: ✔ Verified that my account is correctly registered as a professional seller.✔ Created new listings — same problem.✔ Contacted eBay support several times, still no solution. Need help: ❓ Has anyone else run into this problem?❓ How can I get the eBay technical team to step in and fix it? Any help would be greatly appreciated. Thanks!

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Professional account displayed as individual seller in search results | Community Mentor Help | eBay France