restricted account, impossible to contact ebay | Community Mentor Help

fred-mj · 2025-01-24T16:40:26.423000Z

hello, I've seen a few testimonials identical to mine. I also find myself with a restricted account without knowing why: impossible to access purchases, personal information.... (yet I made purchases these last few days without any problems)There has been no hacking and I also have the red banner indicating that a so-called third party may have accessed my account.Having a call works but does not solve the problem and from there I am blocked.Impossible to contact eBay: the email doesn't work, I've tested all the phone numbers and none of them work.In the help section I also got the message: message : "This contact method is not available for this section. Please select another contact method."Anyway I don't know what to do? how do we get someone in France who can check and restore the account??Thanks for your feedback

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restricted account, impossible to contact ebay | Community Mentor Help | eBay France