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Restricted account - items listed for sale hidden ___ I'm a new seller ___ How do I lift the restriction?
Hello, my eBay account has just been restricted because I just listed several items that I want to get rid of.
Although I'm a regular buyer on eBay, these are my first sales..
Could you explain the reasons for these restrictions and how to resolve the situation? Thanks in advance.
3 comments
ouilbi78
OP2 weeks agoNo more info than that .. thanks for your feedback.
"Due to unusual selling activity detected on your account, your payouts are blocked and you cannot create listings or edit those that are currently active for the moment. In addition, all your listings have been temporarily hidden from buyers. You can find them in the Active listings folder in My eBay and the Seller Hub. Once you have resolved all the issues, buyers will be able to see them again. All previous sales and activity will remain unchanged.
To continue selling on eBay, please contact us.
We will restore your selling privileges and your listings as soon as we have confirmed that all existing issues have been resolved. To ensure the safety of the marketplace, funds from your sales may be paid out within 7 days after confirmation of item delivery. Once your selling activity has returned to normal, your funds will generally be available within 2 days of the buyer's payment, except in the event of a hold.
If you have any questions or concerns, please don't hesitate to contact us. Thank you for your loyalty to the eBay Community."
francexpressdeal
Mentor2 weeks ago@ouilbi78
your questions were: "Could you explain the reasons for these restrictions and how to unlock the situation?"
According to the email from eBay:
for the reasons: "unusual selling activity detected on your account"
to unlock the situation: "To continue selling on eBay, please contact us."
francexpressdeal
Mentor2 weeks agoGood evening @ouilbi78
check your eBay inbox, because normally you should have received a message explaining the reasons for the restriction and how to lift it.
Otherwise, contact customer service directly.
eBay Customer Service