Account suspended for no reason? | Community Mentor Help

kap_91031 · 2025-01-10T08:55:57.445000Z

Hello, I created an eBay account years ago; I’ve hardly ever used it, I don’t think I’ve made any purchases.Today I need to buy something on eBay, so I log in to it, but unfortunately it’s an old phone number to sign in with, so it’s impossible. So I decide to send an email to support, except that there you need an account (and there’s no other way to contact them), so I create a new account (this one) and I see that I receive an email on my other address linked to my original main account, "Your account has been suspended because it poses a risk to eBay and its community" I don’t understand, nobody helps me and nobody responds by email or by phone.A bit disappointed, I didn’t think eBay was so closed off and indifferent with its customers.Thanks in advance

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