Dispute of fees related to the order claim | Community Mentor Help

demi1632 · 2025-02-24T16:56:25.421000Z

Hello,I’m contacting you regarding the fees applied to my account in connection with the claim for order number 02-12619-38697.I would like to point out that the order in question was not shipped, as I was on a work trip in another city and was unable to access my eBay account for a few days. Because of this situation, I was not able to process the order or enter a tracking number.I understand the importance of meeting shipping deadlines, but in this specific case, this is not a tracking issue, but rather an order I was unable to fulfill due to exceptional circumstances. Given these circumstances, I would like to know whether it is possible to waive these fees.Thank you for your understanding and your help. I look forward to your reply and wish you an excellent day.

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