private contact details and Mondial Relay delivery | Community Mentor Help

pierreroanne · 2026-01-23T10:55:47.813000Z

In the context of Via Mondail delivery related to an item paid for, the seller is asking me in order to be able to print the Mondial Relay label my "last name, first name, home address, mobile number and email address as well as the relay point" . When I try to communicate this information to him through Ebay messaging, it rejects my email and replies: "Your message seems to contain contact details or payment information, which is not allowed by our Member-to-Member Contact Policy. To ensure the safety of our users, all communications and all payments must remain on the eBay platform" . So how can I pass on this information? Are this information accessible on my Ebay buyer customer profile?

Discussions

private contact details and Mondial Relay delivery | Community Mentor Help | eBay France