Purchasing coverage | Community Mentor Help

cilou.21 · 2026-02-06T09:52:51.555000Z

Hello,I bought a laptop on eBay. Upon receipt, it turns out that the charger provided is not the original one and does not match. In fact, this one is 19v, 2.37a and the laptop requires 20v, 3.25a. In addition, the laptop was delivered without a Windows installation CD (apparently, it is a company laptop!) I sent a request for a partial refund to the seller (should he contribute to the cost of buying the appropriate charger?Will purchase protection be able to intervene in this emerging dispute?Kind regards

Discussions

Purchasing coverage | Community Mentor Help | eBay France