Shipping delays requested by the customer due to absence, eBay marked in red "late shipment" | Community Mentor Help

mataf_69 · 2024-10-13T10:14:30.076000Z

Hello I made a sale on 09/10, the customer paid for their purchase and contacted me to ask me to wait until 24/10 to send the parcel, due to being away from home. This request appears directly in the "buyer comment" located above the item, eBay should normally see it. Why am I being told that I am late with my shipment and ordered to send the parcel before 11/10 (I think I am old enough to handle this without needing eBay's help) Thanks in advance for your reply mataf_69

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Shipping delays requested by the customer due to absence, eBay marked in red "late shipment" | Community Mentor Help | eBay France