Delivery times not met | Community Mentor Help

dd-theboss · 2025-12-22T18:54:06.219000Z

Good evening, I’d like to hear your advice. I placed an order on 14/12/25 for a jersey at 30 euros + 4 euros shipping that I wanted to give as a Christmas present. I ordered from this seller because they gave an estimated delivery date between 18/12 and 24/12, which meant I would have it in time to give it as a Christmas present. However, today is 22/12 and the seller hasn’t even shipped the package yet (since 14/12, anyway). Seeing nothing happening, I contacted the seller to find out whether I would get the package before Christmas (on 20/12), and their reply was "Hello, unfortunately I don’t think so" and that was it, I followed up again and since then no reply. And the package still hasn’t been sent. Can you please help me? What should be done in a case like this?

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Delivery times not met | Community Mentor Help | eBay France