Hello, I made a purchase on eBay and I sent the item back to the seller directly without going through eBay because it was damaged... Since then, my refund request has been closed. How can I contact someone at eBay to explain the situation? Best regards
koalagris
Mentor2 years agoBonsoir @antbarto-5420
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/contester-une-dcision-debay-concernant-un-retour-ou-un-objet-manquant-pour-les-acheteurs?id=4039&st=3&pos=1&query=Contester%20une%20d%C3%A9cision%20d%27eBay%20concernant%20un%20retour%20ou%20un%20objet%20manquant%20pour%20les%20acheteurs&intent=contester%20litige&lucenceai=lucenceai&docId=HELP1308
Lien de contact tout en bas de la page d'aide
Cdlt