Request for advice on action against seller | Community Mentor Help

raf_2975 · 2025-06-11T22:14:50.361000Z

Hello everyone,I’m turning to you because I’ve found myself at a dead end.I won an item at auction. I made the payment and the order was confirmed. Then, out of nowhere, the order is canceled by the seller. The reason for the cancellation is: "cancellation requested by the buyer" even though I never, under any circumstances, asked for the cancellation. The cancellation request is closed immediately and I can’t seem to get heard. I contact the seller. No response. Then I notice a very similar listing to the auction one, with exactly the same cover photo on **bleep** for a price 20 euros higher than the auction I had won. I contact the seller again to ask for an explanation (with a link to the **bleep** listing). No response. I don’t know what steps to take; eBay’s help isn’t clear. I would need help with what to do next. I admit this is my first experience of this kind.Waiting for your advice.Thank you for your attention.

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Request for advice on action against seller | Community Mentor Help | eBay France