Refund request from the buyer. What fees for the seller? | Community Mentor Help

bepeta_0 · 2025-01-26T17:47:02.699000Z

Hello An ad was posted a long time ago at €100.A buyer placed an order at €25.No negotiation request, the buyer imposed their price.Then the buyer wanted to cancel the sale.I hadn't checked my emails for a week and the deadline to accept or refuse this "sale" had been exceeded.I contacted eBay to say that I refuse to sell at 25% of the price of my ad and that I agree for the buyer to be refunded.However, a week later, eBay emailed me saying that the sale still hasn't been canceled...What should I do?Or rather, how should I do it?Will I have to pay any fees ???

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Refund request from the buyer. What fees for the seller? | Community Mentor Help | eBay France