Refund request for a returned package, and confirmed received

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Hello, item purchased by mistake, sent as a regular postal parcel, AND RECEIVED by the seller .

I am requesting the agreed refund.

What procedure please, thank you

apystache

Posted 3 weeks ago · Edited 3 weeks ago·Last reply 3 weeks ago

1 comment

lingma85

Mentor3 weeks ago

Hello @apystache

To get help with a refund, you need to follow the instructions in this link---------->

Since you’ve already sent it back... you enter the tracking number in the process ...

To be done within 30 days ( unless I’m mistaken ) following the return.

Regards