Request for information regarding the refund

Question

As of October 02, 2024, I received an email notification stating that my order had been canceled by the seller and that I would be credited within 3 to 5 business days. Since then, no phone call, no email, worse, you are not responding to any of my emails. Can you explain to me what could justify this and when I will be refunded?

koalagris · Accepted Answer

Ici c'est un forum...   Niveau délais : https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%A7u&lucenceai=lucenceai&docId=HELP1135#section3