return request blocked by another dispute | Community Mentor Help

sk8erch915 · 2023-09-07T22:02:38.917000Z

Hello, I would like to return an item, but when I create my return request, the site tells me it’s impossible to create the return request because a dispute is already in progress. The thing is, the dispute in question is for an item not received, but it has since been received, and that’s what I entered on the dispute page. I’m stuck with my return. How can I manage to make this return? Thanks in advance for your help

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return request blocked by another dispute | Community Mentor Help | eBay France