Return request not sent back marked as sent | Community Mentor Help

norimaki_house · 2025-01-08T08:23:08.325000Z

Hello,I received a return request for an item on December 16, I provided the return label on December 16, the buyer has not given any news, they did not use the return label. They had until January 6 to do it, today January 8 eBay updated the dispute indicating that the parcel is delivered even though the tracking has not moved and has not been used. What should I do?Do you have a way to request an eBay callback? I no longer have the function from the help center like I used to.Thanks in advance.

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Return request not sent back marked as sent | Community Mentor Help | eBay France