Request for information about returns for a non-returnable Common Rail injection pump part | Community Mentor Help

vital.auto · 2025-01-10T13:28:03.016000Z

Hello, I am a professional seller on eBay.fr, and I would like to know how to handle returns for a specific part that cannot be accepted as a return. The part in question is a fuel injection pump (T.N.V.D.) for a Common Rail system. This part is extremely sensitive and cannot be resold for technical and safety reasons if it has been handled or used. Could you tell me: How can I set up my listings to clearly indicate that returns are not accepted for this type of product?What should I do if a buyer still wants to return this item despite the no-return policy?Are there any specific mentions or conditions to include in my listings to avoid disputes in this kind of situation?Thank you in advance for your advice and assistance. Best regards

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Request for information about returns for a non-returnable Common Rail injection pump part | Community Mentor Help | eBay France