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I sold a Cartier lighter that was sent abroad with tracking number..
It was very delayed, so we thought it was lost. Ebay refunded the buyer. A day ago, so yesterday, the lighter arrived with the tracking number. However, the buyer tells me that he did not receive it in his mailbox. Sent with tracking via the post office ..
I called ebay but got no clear answer......what can I do, and where can I send an email .
Thanks
2 comments
francexpressdeal
Mentor1 year agoHello,
in this case, eBay does not intervene. A refund (so outside the site) from the buyer would have been the only solution. But in this case, since he claims he received nothing, there is nothing you can do.
art10600
OP1 year ago