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Refund request
Summary: mehch_85 bought shoes on eBay but ran into a problem with a payment that was initially declined, even though his account was debited $132.15. The seller says they never received the payment and can’t cancel the order, suggesting contacting eBay support, which is proving difficult for mehch_85. He’s asking for help getting a refund, mentioning that he has proof of the transaction.
Let me explain: yesterday, Sunday 10/12/23, I paid for shoes on eBay..
The problem is that when I paid, I got this message
« You don’t have sufficient funds on your card. Please use a different card or try again later »
So I thought it didn’t go through
On top of that, I paid but I don’t have the tracking for my package, it’s the 1st time this has happened to me!
But when I checked today, 11/12/23, I realized they did charge me 132.15$, which is 15,000 Pacific francs in Tahiti!
I tried to get a refund and I can’t, it shows me this
« It’s too late to cancel this order.
Contact the seller to try to resolve the situation »
I contacted the seller, he told me he has no payment on his side, a mistake, and to try contacting eBay support!
I’m coming to you to get some help please! 🥺
I’d like to know when I’ll get refunded!
I paid by VISA card!
Thank you for your help 🙏🙏🙏
5 comments
mehch_85
OP2 years agojacquelinedu36
Mentor2 years agoWere you credited or debited?
Patience
mehch_85
OP2 years agoAnd I’d like to know when I’ll be refunded
I was told there wasn’t enough money on my card, so I didn’t push it, but this morning when I checked my bank account I saw that $132.15 had been taken from me!
I’d just like to know when I’ll be refunded, that’s all!
jacquelinedu36
Mentor2 years agoAsk your seller to cancel the order and refund you
Ebay is not a game
mehch_85
OP2 years agoAlso, he’s from America and I’m from French Polynesia, which makes it very hard