Hello,I’d like to know how long a return request takes before it expires? The buyer tried to request a return with the Guarantee, but after contacting eBay it turns out he wasn’t eligible and so I was fully entitled to keep the payment, and his eBay account was deleted.However, although my funds are unlocked when I go through the blocked payments page, on my app they still show as blocked as long as I haven’t responded to the return request, which I can’t do because it keeps asking me to send a...

Hello @poidachii On the help page for buyers, here’s what eBay says: "In general, if you have a problem with a purchase, the seller will be able to resolve it. If they haven’t found a solution after 3 business days, we can step in. Once the 3-business-day period has passed, you can ask us to intervene within 21 business days of the request being created." (after which the dispute is closed with no further action) https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buy...

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Request return expiration | Community Mentor Help | eBay France