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price difference to display
Summary: piagi reports a discrepancy in the displayed prices during an online purchase, where the price increases significantly after several steps, including adding to the cart and calculating VAT and import fees. francexpressdeal explains that these increases are probably due to import VAT. Despite this clarification, piagi still notes unexplained increases. francexpressdeal recommends contacting customer service to resolve this confusion.
hello , why when searching do I see prices displayed, but when I click on the listing I find the price 100eur more expensive on the same listing ?
8 comments
piagi
OP3 years agothanks, it's no big deal
piagi
OP3 years agomaybe I expressed myself badly, I’m telling you the first price shown is like 300, I click and I already have 60 to 90 euros more, that’s the VAT ok, but in the end I still have another 90 euros added on like VAT plus shipping plus customs
francexpressdeal
Mentor3 years ago@piagi
Sorry, but I didn't understand your last post at all ...
As already said :" And if needed, contact customer service "
piagi
OP3 years agono, there’s a price displayed on the home page, for example 233 plus shipping fees, when I click I get 299 eur plus 40 eur shipping plus 30 customs, and when I put it in the cart and want to pay I get 90 eur of VAT added on, there’s almost 130 eur added on, it’s misleading
francexpressdeal
Mentor3 years ago@piagi
" when I add it to the cart and want to pay, 90 eur of VAT gets added "
Which confirms what I explained to you, namely that it is indeed the import VAT amount that is added when the purchase is finalized.
See this link:
https://www.ebay.fr/help/buying/paying-items/payer-les-taxes-sur-les-achats-effectus-sur-ebay?id=4771&st=3&pos=1&query=Payer%20les%20taxes%20sur%20les%20achats%20effectu%C3%A9s%20sur%20eBay&intent=tva&lucenceai=lucenceai&docId=HELP1425
And if needed, contact customer service:
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&docId=HELP1326
piagi
OP3 years agohello, yes in the usa
francexpressdeal
Mentor3 years ago@piagi
in that case, it's probably the import VAT amount that gets added on. (20%)
francexpressdeal
Mentor3 years agoHello @piagi
is the item located outside the EU?