Hello, I'm having an issue with one of my purchases on e-bay. Immediately after the purchase, I wanted to exercise my right of withdrawal, as provided by law for distance purchases. The seller refuses all communication; he doesn't respond to any of my messages. So I refused the item at the time of delivery and it was immediately sent back to the seller. He still hasn't refunded me and refuses all communication. Two Paypal disputes were rejected, you'd think that at Paypal they'd never heard of t...

Hello, "I wanted to exercise my right of withdrawal, as provided by law for distance purchases" = it all depends where and to whom, because it is a French law applicable only to pro sellers. "So I refused the item at the time of delivery" = which was definitely not what you should have done, because this action cancels any possibility of a dispute (you should have accepted delivery and then filed a return request). https://www.ebay.fr/help/policies/ebay-money-back-guarantee-policy/...

Right of withdrawal | Community Mentor Help

Discussions

Right of withdrawal | Community Mentor Help | eBay France