E-book not received

Question

Hello everyone, I bought an e-book but the seller claims to have sent it to me when he hasn't. I can't do anything because when I click on Item not received, I'm told that the package is still on its way, but it's not a physical item even though the seller asked for my mailing address. Also I can't call Ebay because I have a Greek number and they only call back French numbers. I'm at a loss

koalagris · Accepted Answer

Bonjour @bonniedavis92    Grèce = vous dépendez d'ebay.com   https://www.ebay.com/help/policies/prohibited-restricted-items/digitally-delivered-goods-policy?id=4289   Cdlt