Ebay charged the same amount twice.
Summary: norou11 complains about a double charge of 70.01 euros on a purchase of video game items on eBay, even though they already paid 81 euros for the original order. They are asking for a quick refund and expressing their dissatisfaction, saying this will probably be their last order with eBay. koalagris and *miss-tigri* advise them to contact eBay customer service directly to resolve the issue, since the forum is meant for discussions between users.
I had a first charge of €81, which corresponds to my order of the 4 items; however, right after that I had 2 other charges, one for €35.99 and the other for €34.02
I don't see why you charged me twice. I would like you to refund these 3 amounts as quickly as possible, that is the total of €70.01, because as a result the 2 charges added together come to around €150, whereas I only spent €81
Please do what is necessary and refund the amount charged.
This will surely be the last time I place an order with you!
2 comments
*miss-tigri*
Mentor2 years agoHello
Only customer service will be able to resolve your issue ...
koalagris
Mentor2 years agoGood evening @norou11
You're here on a user-to-user forum...
So contact customer service:
https://www.ebay.fr/help/account/contacting-ebay-customer-service/contacter-le-service-clients-ebay?id=4379&st=3&pos=1&query=Contacter%20le%20Service%20clients%20eBay&intent=service%20client&lucenceai=lucenceai&docId=HELP1326
best regards