Locked
Discussion interactions are currently paused.
Ebay is getting more and more complicated
Summary: bruswing expresses frustration about updating bank details on eBay after selling an item, reporting ongoing technical problems and difficulty getting in touch with customer service. madelodie explains that eBay's payment system has changed, requiring bank information to be updated, and gives advice on contacting customer service through the site's 'help' section. koalagris adds that this system has been in place since 2020 and shares a link to detailed instructions for updating payments. The exchange highlights challenges with the new payment system and the importance of consulting eBay's online help resources.
Hello
I just sold an item and found that Paypal is no longer active
Ebay informs me to update my bank details or face penalties !!!
First of all, the word is extremely out of place, and since when does a business that takes a commission along the way make such threats? Am I a criminal for €49?
So 4 times I enter my bank account details and 4 times my password, with 4 phone identity verifications ........ just to see that nothing works!
Is this an eBay maneuver to kick me off?
Add to that the impossibility of contacting eBay...
I have doubts about these practices and this site
koalagris
Mentor3 years agoHello @bruswing
This system has been in place since 2020, and ebay wasn't stingy with mailings about it that year...
https://www.ebay.fr/help/selling/getting-paid/recevoir-le-paiement-des-objets-vendus?id=4814&st=3&pos=1&query=Recevoir%20le%20paiement%20des%20objets%20vendus&intent=recevoir%20paiement&lucenceai=lucenceai&docId=HELP1448
(contact links to customer service at the very bottom of the help page)
best
madelodie
·3 years agoHello,
eBay changed how it works quite a while ago.
PayPal is still used for purchases, except the money is sent to the seller's bank account.
That is why you need to update your account.
If you have an issue, eBay customer service can be reached by going through "Help" at the bottom of this page / Contact us.
Best regards.