eBay and excessive fees | Community Mentor Help

labetter-65 · 2025-01-12T13:40:47.412000Z

Hello, I was away abroad and sold an item on eBay. I didn't see the sale. I come back to France and I see that I had a dispute, which I understand for the buyer, but eBay took more than €28 in fees from me for a sale I didn't even see ... I think the fees when you haven't shipped an item are abusive. I called customer service asking for a commercial gesture and they told me no blah blah blah. eBay goes too far by outright stealing more than €28 for a sale that never happened. These fees don't go into the buyer's pocket even though they are the one who ultimately suffered a loss. It's very dishonest. If they withhold a few cents from us, fine, but more than €28. .. so I'm leaving eBay, no point in selling here with no commercial gesture.

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eBay and excessive fees | Community Mentor Help | eBay France