eBay and sellers

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Summary: djoud25 expresses frustration toward eBay, feeling that the platform systematically favors buyers in disputes, to the detriment of honest sellers. They deplore the ineffectiveness of customer service and are considering canceling their account. lingma85 suggests a way to contest eBay’s decisions, but djoud25 expresses some disillusionment. After a clarification about using a humorous signature, djoud25 warmly thanks lingma85 for their advice.

I'm really angry with ebay, which today is washing its hands of the problems faced by sellers on the site. Customer service is very polite, but in terms of effectiveness I've known much better in the past.

Decisions in the event of a dispute are systematically made in favor of the buyer, regardless of the reason. The messages exchanged are not taken into account and when you ask for precise answers with proof, ebay plays dead. It's absolutely unbearable and it opens the door to dishonest buyers who will now find on the site something to enjoy at the expense of honest people. Ebay has become a marketplace solely interested in its own interests and the profile no longer counts in their eyes because I've had 3 negative experiences in a very short time as a seller and the handling of these disputes was catastrophic! I seriously wonder whether I'm not going to cancel my registration because it disgusts me.