eBay can't verify my identity | Community Mentor Help

Anonymous User · 2025-03-18T13:43:34.041000Z

Hello, This is the 3rd or 4th time I’ve had to submit my ID again, and after a few days eBay tells me that it was not possible to verify my identity. I’ve tried everything: maiden name, married name first, both, uppercase, lowercase. After a few days I get a red message telling me that my identity could not be verified and my ID disappears from my account. Does anyone have the solution to this puzzle?

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