Can eBay intervene with Mondial Relay? | Community Mentor Help

fra7423 · 2023-08-02T07:33:04.294000Z

Hello everyone,I am sometimes a buyer, sometimes a seller, like a number of eBayers. In the context of a sale, I offer three ways to get the item to its destination:- hand delivery on site,- Colissimo La Poste shipping,- Mondial Relay to a pickup point.So I do not impose any particular shipping method; buyers (and I am one too) choose Mondial Relay because it is cheaper and in a way in partnership with eBay. I dropped off a parcel on July 12 and my recipient still hasn't picked it up as of August 2!My efforts or phone calls to Mondial Relay are still useless. Taken in charge and put on the delivery route, in transit, put on hold, replace relay, and we start over and so on....I am desperate. I should, in the future, warn my buyers that choosing Mondial Relay can lead to unusually long delivery delays!Have a good day everyone.

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Can eBay intervene with Mondial Relay? | Community Mentor Help | eBay France